Recent Why SERVPRO Posts

Find mold before it becomes a major mold problem

7/19/2019 (Permalink)

Mold is dangerous. It reproduces quickly, and once mold spores get into the air, they can be difficult to remove. Knowing this makes it quite disheartening when a homeowner finds a mold problem in the home they live in.

Discovering that you have mold within your home can cause you to feel a strange gamut of emotions. You might initially feel disgusted, frustrated or you may even feel a sense of being overwhelmed. Placing your home up for sale might be the first thing that pops into your mind, but that should be a last resort. Having a mold problem does not mean that you cannot get your house back.

However, it does mean that you must take immediate action. Many people actually live in a home with mold and never realize it is there. They ignore the warning signs until the problem reaches a point where the mold is taking over and affecting their health.

If you can find mold BEFORE it becomes a major problem, the remediation process will be substantially cheaper and easier to complete. SERVPRO of Douglasville County has a team of trained professionals certified to help you perform any remediation services needed. There are warning signs that can alert homeowners to a potential problem. If you notice any of these warning signs, take the necessary actions to inspect and remediate by calling SERVPRO of Douglasville.

Warning Signs of a Mold Problem:

7/19/2019 (Permalink)

It is so important to be aware of what the signs are that you may be sharing your home with more than just your family. Signs that you may have mold include (but are not limited to):

A strange odor

Mold has a pungent smell. When it is confined to one area of your home, you may notice an unpleasant odor when you are in that area. Mold can sometimes live within the walls or behind wallpaper, and so you might not immediately associate the smell with a mold problem. If you do notice an unusual persistent odor in your home, the culprit may be mold. The best way to determine if the smell is coming from a mold is to hire a certified mold inspector to come by and check it out. He will be able to run tests to determine if you have a mold problem in your home. 

The appearance of mold

In your shower stall or bathtub, it is easy to distinguish normal soap scum from mold. However, in the basement or cellar, you may have to investigate a little further to find the mold. Mold will take hold of damp areas, so if you have a wall or floor where dampness collects, mold could very well be there as well. It can hide in corners or dark areas all over your home. Virtually no area is immune.

While not all mold can be easily seen, a quick inspection of your home may alert you to visible signs that you have a mold problem. Schedule periodic visual inspections of your house – especially in susceptible areas and during susceptible times of the year. The quicker a mold problem can be identified, the better for everyone involved.

A known moisture source

If your house recently flooded, your roof recently developed a leak or you know you have a source of water ingress into your home, then you know you have a potential for a future mold problem. Even if you aren’t sure what the source of moisture is, once you discover that you have moisture, you should take this as a warning sign of a future potential mold problem. Identifying and fixing the moisture source is key to preventing or stopping the growth of mold in your home.

Health symptoms

Because mold is not always visible, it can be difficult realizing that you do indeed have a mold problem. If you feel listless, congested and experience watering eyes while in your home, these can all be signs of the presence of mold. It is not uncommon for a person who lives in a home that has mold to feel better while at work or out shopping. Their health problems begin the moment they step through their front door. Mold can often be the cause of this.

Be cognizant of your symptoms. What do you feel? When do the symptoms get worse? Are others around you feeling something similar? Can you narrow it down?

SERVPRO of Douglasville coordinates with local industrial hygienists to perform air quality tests and provide clearance letters when necessary. Let us help you and your family get back to life without fear of microbes invading your space.

Do You Have Dirty Ducts?

4/5/2019 (Permalink)

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of SERVPRO® of Douglasville's service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO® of Douglasville will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO® of Douglasville can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO® of Douglasville uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO® of Douglasville today. 

*Courtesy of Restoration Newsline Vol 30, Iss 4

The Importance of Cleaning Dryer Vents

4/3/2019 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® of Douglasville can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest or other potential obstacles.

For more information on proper cleaning dryer vents contact SERVPRO® of Douglasville at (770) 489-5659. 

*Courtesy of Restoration Newsline Vol 30, Iss 4

Your Belongings and Water Damage

3/29/2019 (Permalink)

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Douglasville understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, 
Call Us Today – (770) 489-5659

Contents Restoration

SERVPRO of Douglasville specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Douglasville can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Douglasville can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a water emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most

*www.SERVPROdouglasville.com/water-cleanup

Be Prepared with an ERP

3/1/2019 (Permalink)

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.” In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas.

One of our Sales and Marketing Professionals will come to your site and walk you through the ERP process. They will collect the necessary information, compile it into the ERP, and provide you with your personalized plan of action, both digitally and in print. Call SERVPRO® of Douglasville to establish your Emergency READY Profile®! We stand ready to help you in your time of need.

*Courtesy of Restoration Newsline Vol 30, Iss 3

2019 Resolution: Plan Ahead

1/2/2019 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens” in 2019.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO® of Douglasville as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. The ERP is a no cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes—resolve to be READY. Call SERVPRO® of Douglasville to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2019.

Advantages of the SERVPRO® Emergency READY Profile®

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Contact SERVPRO of Douglasville - (770) 489-5659 - to schedule your ERP today.

*Courtesy of Restoration Newsline Vol 30, Iss 1