What our Customers say...


Prompt & Thorough Response! Thank you SERVPRO

Quick response to minimize damage. Very professional & treated me well. Highly recommend! 

SERVPRO took care of us. They came out fast & answered all of our questions. 5 stars 

It is my pleasure to offer my unreserved recommendation to SERVPRO. Their team displayed a visible passion representing SERVPRO.  

I had a wonderful experience.

I can not say enough for all they've done so far for drying out my home. after a flood. I have and will continue to recommend this company to anyone that needs it. 

Thank you to SERVPRO for being quick and extremely informative when our dishwasher leaked

We received excellent from SERVPRO we highly recommend SERVPRO The crew that took care of us was so Courteous and helpful.

I had sewage damage the guys and girls did a great job!

Great Service! All of the technicians rose to the occasion! 

Had a hot water heater go bust and leak water in my basement. Their water technician, was very courteous and professional. Very polite and friendly and made us feel like we were always taken care of through the mitigation process!

Had a great experience with the production staff! Thanks for the hard work

I highly recommend SERVPRO of Douglasville! 

Thank you to SERVPRO for being courteous, quick and extremely informative when our washer overflowed. 

My insurance company suggested SERVPRO and I'm so glad they did. SERVPRO came to my house within the hour and reassured me that everything would be ok. I was updated throughout the process and always knew what was happening. Thanks!

The technician who came to assess the progress of my remediation was awesome. He was knowledgeable and clearly communicated the status of the project and next steps. Thank you!

I met with the technician from SERVPRO this morning and he was very nice. He was very knowledgeable about what needs to be done. It put my mind at ease that it can and will be fixed. 

I have been very impressed and very pleased with the service I have received. There was a lot to do and everyone has done a great job and I enjoyed talking with them as they were working. They even stayed late to finish the job.

The technicians working on my home are doing a great job. They are professional and always on time, which is greatly appreciated. We appreciate their work so far. 

The crew was very courteous and knowledgeable. 

I want to give a huge thank you to the crew who came out to clean up the fire damage in my kitchen. With it being this close to the holiday I was terrified that my house would still smell awful when my family arrived. These guys knew exactly what to do to clean up the mess and remove all of the odor.

The crew kept us updated every step of the way. They were able to greatly reduce the stresses of having a fire damage. We can't thank them enough.

After having a tree fall on our roof we contacted SERVPRO. The guys came out that night to clean up the mess. The staff was great!

Dustin and Chris went above and beyond to show their concern for our well being during the entirety of this process. We are truly appreciative.

When we experienced water damage in our business SERVPRO responded immediately. They kept business interruption to a minimum.

There was so much damage after the storm. I never imagined having our home restored so quickly.

I had mold in my utility room. SERVPRO did a great job getting rid of it all.

SERVPRO helped us today and did and excellent job at our home. Than you for the outstanding service. We will send referrals your way!!

Your team has made my mold problem disappear. I couldn’t be happier with the results!

During a recent storm I had a tree fall on my roof. The fallen tree caused damage to the roof as well as water damage to the inside of my home. SERVPRO responded within one hour of being contacted. They completed the water damage remediation services and the structure repairs to my home. I was very pleased with the entire process. Great Job SERVPRO!!

Everyone was very helpful and professional. I’m very satisfied and will definitely recommend SERVPRO.

Mike was very pleasant and was an example of what a well mannered young man should be. Next time we need services, please send Mike.  

When our water supply line busted in the office over the weekend SERVPRO came out to perform their services. We were able to open for business as usual on Monday.

I have always called SERVPRO of Douglasville to clean the carpets at my office. They always do a great job!

Mike was very hard working and personable. He took the time to answer all of our questions.

I am in the middle of a water catastrophe clean up and SERVPRO has been absolutely AWESOME to this point. Thank you so much for everything....it has help lower my stress level by several degrees!!! I am confident that the remainder of the process will go smoothly and efficiently.

We were pleased with the service provided during a very difficult time for our family. Good job, SERVPRO!

I’m overwhelmed by the kindness and professionalism of your company’s team. The technicians were incredible and did everything they could to help me immediately. I can’t thank them enough. Thanks.

SERVPRO was totally professional all the way. They worked the job into our schedule and showed up on time. I will not hesitate to call them again.

You can't improve perfection!!! The SERVPRO employees that worked in my home are the greatest group. I really appreciate them. I have 2 autistic grandchildren and they were so patient.

The technician that came to our house after we had the washer to flood a portion of the finished basement was very helpful, friendly, and professional. They went over and beyond to help us. What an asset to your company! Thank you!

SERVPRO was fantastic! Great job!!! We were very pleased with the work completed.

Don't change your procedures! Everything was great!

The customer service I received from SERVPRO was exceptional.

We are so appreciative of the prompt and professional service we received at a very stressful time...after a flooded basement. Thank you, SERVPRO, for your service!

The technician that came to my house was extremely professional and helpful. He's a genuine asset and represents your company well!

I was very satisfied with the services provided by SERVPRO. Thank you!

SERVPRO was excellent. Your employees are definite assets to your company. They were always efficient and eager to explain things I didn't understand. I am very pleased with the professionalism I received.

SERVPRO did an excellent job and went above and beyond to be sure we were completely satisfied!

SERVPRO went above and beyond my expectations. They were very informative about my situation and what would be happening throughout the process.