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2020 Resolution: Plan Ahead

4/1/2020 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens” in 2020.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP also establishes SERVPRO® of Douglasville as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. The ERP is a no cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes—resolve to be READY. Call SERVPRO® of Douglasville to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2020.

Advantages of the SERVPRO® Emergency READY Profile®

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Contact SERVPRO of Douglasville - (770) 489-5659 - to schedule your ERP today.

*Courtesy of Restoration Newsline Vol 30, Iss 1

Be Prepared with an ERP

4/1/2020 (Permalink)

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.” In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas.

One of our Sales and Marketing Professionals will come to your site and walk you through the ERP process. They will collect the necessary information, compile it into the ERP, and provide you with your personalized plan of action, both digitally and in print. Call SERVPRO® of Douglasville to establish your Emergency READY Profile®! We stand ready to help you in your time of need.

*Courtesy of Restoration Newsline Vol 30, Iss 3

When Water Damage Strikes

4/1/2020 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, SERVPRO® of Douglasville will be on-site to help ensure a water damage is handled by completing the following steps.

INSPECTION

SERVPRO® of Douglasville will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

EMERGENCY SERVICES

SERVPRO® of Douglasville will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO® of Douglasville will monitor the drying process. The updates will be consistently communicated to you.

RESTORATION SERVICES

SERVPRO® of Douglasville's team of professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the job-site will be conducted with you to help ensure the property was returned to preloss condition.

EMERGENCY WATER DAMAGE TIPS

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, contact SERVPRO® of Douglasville today - 770-489-5659.

*Courtesy of Restoration Newsline Vol 29, Iss 3

Sources of External Water Damage

4/1/2020 (Permalink)

There are many ways that water can infiltrate your home, often when you least expect it. It will destroy everything in its path and take over your entire world. In addition to increased stress levels, unexpected water damage can cause displacement for you and your family. Only a certified and insured restoration company should be trusted to mitigate the damage to your home. SERVPRO of Douglasville is your local resource to get your home back in working order.

Water damage can occur from both interior and exterior sources. Below are some ways you can help prevent water damage inside your home that comes from outside sources.

Roof

  • Ensure that shingles, flashings or tiles on your roof aren’t missing, broken, cracked, curled or damaged in other ways.
  • Cut tree limbs that hang above your roof so they don’t cling to shingles and trap moisture.
  • Make sure the vents, flues, chimneys, air conditioners, and evaporative coolers are properly installed and in good shape.
  • Check for leaks around rooftop air-conditioning units, vents for exhaust or plumbing, or other specialized equipment.

Gutters and Downspouts

  • Clear gutters and downspouts from leaves, twigs, and other debris. Also check that they are in good condition so that water can flow freely. You can do this by installing metal screens to help prevent clogging.
  • Ensure downspouts direct water at least five feet away from your home’s foundation. This helps direct water away from the foundation. Downspout extensions can be added if needed.

Doors and Windows

  • Install window well covers to help prevent water and debris from getting trapped and causing water to eventually seep into your basement.
  • Check for leaks near the corners of your doors and windows. Signs of leaks include peeling paint, paint discoloration or swollen frames.
  • Installing overhangs or awnings above exterior doors and windows protects them from the sun, rain, and snow.
  • Check for a tight fit on closed doors and windows. Any cracks between the sash and frame Close your doors and windows to check for a tight fit. Repair or replace damaged flashing or weather-stripping.

Walls

  • Check for and repair cracked or broken siding boards, bricks, stone or another masonry, and structural sheathing.
  • Remove any shrubs and other landscaping features from along the walls, and avoid directing water towards the house when irrigating the garden and plants to prevent excessive water near the foundation.
  • Seal any openings from wiring, plumbing, phone, cable, and heating and air conditioning lines with foam or caulk. Repair any damaged or unpainted wood surrounding these openings.
  • Termites can eat wood, plaster, and even metal siding causing holes and compromising structural integrity. Check for signs of termite activity on the walls and the wooden structures around your foundation.
  • Ensure that the exhaust vent doors properly open and close.

Following these steps can help protect your home from exterior water damage. If water does happen to sneak into your home, make sure to have SERVPRO of Douglasville on speed dial. We’ll be there to make it “Like it never even happened.”

Severe Weather Safety

4/1/2020 (Permalink)

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms*:
  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land-falling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage.* Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk.

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action.

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example.

Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Contact SERVPRO® of Douglasville for more readiness tips and tools, including SERVPRO’s Emergency READY Profile® (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

SERVPRO® of Douglasville can help you be “Ready for whatever happens!”

*Facts and figures provided by noaa.gov

**Courtesy of Restoration Newsline Vol 29, Iss 3

Preparing for a Flood

4/1/2020 (Permalink)

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.
  • Water—3+ day supply; one gallon per person per day
  • Food—3+ day supply of nonperishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

If flooding ever plagues your home or business, call SERVPRO of Douglasville at 770-489-5659 to make it "Like it never even happened."


*Courtesy of Restoration Newsline Vol 28, Issue 3

Smoke Alarms: Life Savers

4/1/2020 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO of Douglasville.

*Courtesy of Restoration Newsline Vol 30, Iss 2

Commercial Water Damage

4/1/2020 (Permalink)

Many commercial business owners in the greater Douglasville area know that moisture is often the enemy especially when it can shut your business down. With an average of 50% of businesses not reopening following a major disaster, SERVPRO of Douglasville can help make sure your business isn't one of them.

Water can penetrate into any space and take advantage of even the smallest crack, causing damage to the structure. How it enters the building is irrelevant; the response should be the same. Calling in a professional commercial water damage specialist can help ensure there are no lingering health threats to you or your employees once the water damage has been eliminated. 

SERVPRO of Douglasville is your local professional for all your commercial water damage needs. Call us today – 770-489-5659.

Commercial Sewage Damage

4/1/2020 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet is prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Douglasville will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Douglasville at 770-489-5659. We are available 24/7 to help you get your business back “Like it never even happened.”

Winter Weather Worries

3/25/2020 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

FROZEN PIPES

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets to let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.

ICE DAMS

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.”

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter.

If winter weather causes water damage to you or your insured’s property, the professionals at SERVPRO® of Douglasville are only a call away, 24/7, ready to restore to preloss condition.

Source: redcross.orgTravelers.com

Courtesy of Restoration Newsline Vol 30, Iss 1